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SHIPPING & RETURNS

GIFT ORDERS

Complimentary handwritten gift tags with your personalised message and gift wrapping provided for gift orders! When placing your order, type your short personalised message in the comment box and mention that it is a gift item.

Type recipients address in order details if you would like us to send the gift directly to its recipient. No receipt will be included. Gifting to many people in different addresses? Place individual orders per address and we will ship them for you.


SHIPPING

We want to provide you with the best service and shopping experience possible. This is why we use only UPS, DHL or DPD as the courier to ship all orders, to ensure you receive them quickly, securely and in mint condition.

Tyynikki does not accept any liability for any possible taxes, duties and other requirements or regulations. Please consult your local authorities if you have any questions or hesitation. Taxes or customs costs will apply to all non UK orders with Brexit being in place now.

UK
1-3 UK business days - £5.90 or FREE for orders of £50 and over

FINLAND
3-7 UK business days - £10.90 or FREE for orders of £150 and over
(Special discounted shipping rate to honour the Finnish roots of Tyynikki <3)
Please note - additional VAT of 24% will be charged by courier or the Finnish customs agency.

EU & EUROPE
3-7 UK business days - £15.90 or FREE for orders of £150 and over
(All EU countries, Andorra, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Iceland, Liechtenstein, Macedonia, Madeira, Moldova, Monaco, Montenegro, Norway, San Marino, Switzerland, Turkey, Ukraine)

UNITED STATES & CANADA
5-10 UK business days - £29.90 or FREE for orders of £250 and over

ASIA
5-10 UK business days - £29.90 or FREE for orders of £250 and over
(Brunei, Hong Kong, Japan, Jordan, Kuwait, Macao, Oman, Singapore, Thailand, United Arab Emirates)

Please note - additional VAT will likely be charged by the courier or your local customs agency for all orders outside of the UK.


BREXIT / COVID NOTIFICATION
PLEASE BE AWARE THAT THERE MIGHT BE UNEXPECTED DELAYS DUE TO THE CONSTANTLY EVOLVING COVID19 RESTRICTIONS AND BREXIT. ALSO DUE TO BREXIT EU ORDERS WILL NOW FACE IMPORT AND DUTY COSTS, YOU CAN FIND OUT MORE ON THIS FROM YOUR LOCAL OFFICIALS.

For expedited delivery, feel free to email us at mira (at) tyynikki.com or send us an inquiry via our website and we will do our best to accommodate your wishes. Also same if you do not find your country in our list of countries and wish to place an order with us <3

RETURNS

If for some reason you are not happy with your order, or you receive items that are damaged, please contact us ( mira (at) tyynikki.com or submit an inquiry via our website ) within 7days of receiving the order and we will sort things out for you.

PLEASE NOTE: Due to the nature of crystals and their sensitive energies, we unfortunately cannot accept returns on the unique, individually photographed pieces and for hygiene reasons we unfortunately cannot accept returns on earrings. This is why we provide ample imagery and information of them so you can make the most educated decision. All items must be unused and in their original packaging.